Microsoft Support Services Designation Self-Assessment Worksheet

Understanding how your current support model aligns with Microsoft’s Support Services Designation is the first step toward readiness. This self-assessment worksheet helps partners evaluate coverage, escalation behavior, CSAT methodology, governance, and operational maturity against Microsoft’s expectations.

Use the worksheet to identify gaps, assess risk areas, and understand where changes may be required to achieve and sustain designation eligibility.

Share your details to download worksheet.